At feelixai.co, we value your privacy and are committed to being transparent about how we communicate with you. When you provide your phone number through any of our booking or inquiry forms, you are voluntarily opting in to receive automated messages from us via SMS or WhatsApp. These messages are intended to enhance your experience with our platform by keeping you informed and up to date.
What You’re Agreeing To:
By submitting your phone number, you acknowledge and consent to the following:
- Automated Communication: You agree to receive automated SMS and/or WhatsApp messages from Feelix AI regarding your interaction with our services.
- Types of Messages: Communications may include:
- Booking confirmations and updates
- Appointment or event reminders
- Inquiry follow-ups
- Account-related notifications
- Service changes or disruptions
- Promotional offers (only if separately consented to)
- Carrier Charges: Standard message and data rates may apply based on your mobile carrier and plan.
How We Use Your Phone Number:
Your phone number is collected for functional and service-related purposes only. Specifically, we use it to:
- Send real-time updates related to your bookings or inquiries.
- Deliver important notifications to ensure smooth and reliable interactions.
- Share service-related information that may impact your experience.
- Improve support interactions by offering faster and more contextual help when needed.
Your Privacy is Protected:
- No Spam: We do not send irrelevant or excessive messages.
- No Sharing: Your phone number will never be sold or shared with third parties for marketing or advertising purposes.
- No Third-Party Access: Access to your data is restricted to authorized personnel and trusted service providers who are contractually bound to protect it.
Opting Out:
We understand preferences change. You may choose to stop receiving messages at any time by:
- Replying “STOP” to any SMS you receive.
- Sending a “Stop” message on WhatsApp to our business account.
- Contacting our support team at [insert support email or contact page link].
Please note: Opting out of communications may affect your ability to receive timely updates regarding your bookings, inquiries, or other service-related information.
Data Retention:
We retain your phone number only as long as necessary to provide our services or as required by applicable law. Once it is no longer needed, it is securely deleted or anonymized.
Security Measures:
To protect your phone number and all personal data, we implement industry-standard safeguards, including:
- End-to-end encryption for messages (when using WhatsApp).
- Secure servers and data encryption for data storage.
- Strict access controls and internal policies.
We are committed to safeguarding your personal information and using it solely to improve your experience on feelixai.co. For a comprehensive explanation of how we manage your data, cookies, third-party services, and more.